Shipping Policy

Shipping Policy
Processing Time
All items are handmade to order. Keep in mind that some materials are not sourced locally and there may be times where all materials will need to be sourced overseas.
Please allow 10-15 business days for your order to be processed with available materials.
Processing times are not included in the estimated delivery time at checkout.

During sales and high volume periods processing time is 30 days or more.

Due to unavailability of local materials, please allow up to 30 or more days for bulk orders to be processed.

Pre-Order Items

Items listed as 'PRE-ORDER' begin processing on the date indicated in the product description and vary between items. 

Keep in mind that all materials are not sourced locally

 Shipping rates

Shipping is calculated based on the weight and dimensions of your products (packaging included)  Calculated at checkout and vary depending on your delivery location and your choice of courier. 

OOH YASS! ships products worldwide via General Post Office, FedEx, DHL and UPS . 
General Post office - 2 weeks (minus processing time)
FedEx, UPS, DHL - 1-3 days  (minus processing time)
Local shipping- 1 day  (minus processing time)

 

Dispatch notification

If you have not received a dispatch/delivery notification within the specified processing time or dispatch date,

please notify us by sending an email to decorbylanadeene@gmail.com along with your order number. 

Your item has not been delivered? 

If you have not yet received your order within the estimated delivery time, please allow an extra 2-5 days before contacting us because packages may have been delayed by selected courier service.

Once items are dispatched it is the responsibility of the postal service to ensure packages are delivered.

Customs and Duties Charges 

All shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country's government. Duties may apply depending on your shipping address. OOH YASS! has no control over these charges/duties as they vary between countries. All charges imposed by customs are the customer's responsibility.

 

Pickups
Our factory is open for pickups.